FAQ + Etiquette

  • I am new to yoga. Where do I start?

    Try a Beginner’s Series if we have one on the schedule, or start with Deep Stretch, Deep Rest, Hatha or Strength and Mobility.

    Also, don’t worry too much about attire! Just wear something comfortable that you can move around in.

  • What about my phone?

    Please turn your phone off or turn it to airplane mode before stowing your items in a locker. The studio is considered a phone free zone.

  • Should I wear shoes?

    No. Please take your shoes off before entering the yoga space. There are places to stow your items while you are in class.

  • What's the general Vibe?

    You are welcome just as you are. No experience is required. If you’re a little shy, that’s okay! Our job is to offer suggestions and guidance, but ultimately you are in charge of your practice at all times. There is zero pressure to perform, and perfection is not the goal. We’re here to get to know ourselves deeper. Imperfections and all.

    We kindly ask every individual to practice mindfulness when at the studio. Speak in low tones or a whisper to help encourage a peaceful, mellow environment.

  • Arriving Late / Leaving Early

    It happens! Please try to arrive early when possible. The doors open ~15 mins before class starts. Depending on staffing for the day, the entrance door may be locked if you arrive late for class.

    If you’re running really late, just wait outside the yoga space before entering. Wait until the opening meditation is complete, and sneak in once you hear a tonal shift in the instructor’s voice.

    If you need to cut out early, please let the instructor know prior to class. They might be able to keep an eye on the clock and help you make a strategic exit.

  • Cancellation policies

    Yoga:

    Grace Period: 3 hours after booking to cancel/reschedule class without penalty.

    Cancellation: 12hr cancellation policy.

    If a no-show/late cancellation occurs after that time, a class credit will be deducted from the client's account.

    There is some flexibility for illness/unforeseeable events. Just communicate!

    Massage:

    24hr cancellation policy.

    If a no-show occurs, the client will be charged the full amount for their appointment.

    Late Cancellation: If we are able to fill your time slot, the charge for the appointment may be waived. We do not guarantee this accommodation.

  • Financial Responsibility

    All sales are final, friends. We do not offer refunds on partially used class passes.

    Regular class cards expire 3 months from first visit.

    Memberships (purchased at the studio) will run automatically every month on the 5th.

    If you need to take a break due to vacation, illness, injury or anything else, simply let us know. We will put a hold on your pass for as long as you need!

    3 and 10 class passes can be shared between immediate family.

    We do not offer child care at this time. Please be sure to arrange accordingly for your kiddos.